Privacy Policy

Effective Date: February 06, 2026

1. Information We Collect

We collect personal information necessary to fulfill your orders and provide technical support. This includes:

Identity Data: Full name, National ID/Passport number (for warranty/registrations), and citizenship.
Contact Data: Email address, physical/delivery address, and phone numbers.
Financial Data: Payment details used via M-Pesa or bank transfers.
Technical Data: IP address, browser type, and device identifiers collected when you visit our website.

2. How We Use Your Data

Your information is processed under specific lawful bases provided by Kenyan law:

Performance of Contract: To process orders, deliver gadgets, and handle returns or warranty claims.
Legal Obligation: To comply with tax laws and anti-money laundering regulations.
Legitimate Interests: To improve our services, prevent fraud, and send marketing updates (where you have consented).

3. Data Security & Retention

Protection: We use SSL encryption for online transactions and secure servers to protect your data from unauthorized access.
Retention: We retain your personal data only as long as necessary to satisfy the purpose for which it was collected, typically up to 7 years for legal and accounting records.

4. Your Rights as a Data Subject

Access: Request a copy of the personal data we hold about you.
Correction: Rectify any inaccurate or incomplete information.
Erasure: Request the deletion of your data when it is no longer required (the “Right to be Forgotten”).
Withdraw Consent: Opt-out of marketing communications at any time.

5. Third-Party Sharing

We do not sell your data. We may share it with:

Service Providers: Delivery partners and payment processors (e.g., Safaricom for M-Pesa).
Legal Authorities: When required by law to assist in investigations or regulatory compliance.

6. Contact Information

For any privacy-related queries or to exercise your rights, please contact our Data Protection Officer: